Coop – Modern Empty Container Management with BinMan®
The customer
Coop is one of Switzerland’s largest retail and logistics companies. With an extensive network of stores, its own distribution centers, and thousands of suppliers, Coop manages complex flows of goods and containers every day—and relies heavily on digital, forward-looking solutions.
Objectives
- Implementation of a cloud-based container management system with minimal customization
- Improvement of data quality and process stability in returnable container management
- Replacement of the legacy system
Implementation
- Complete data migration, including validation and cleansing
- Integration of BinMan® into the Coop ERP system and a supplier system
- Implementation of single sign-on for easy, secure access
- Agile project approach with close collaboration and flexible requirements management
- Rollout with comprehensive training for over 1,000 users and 350 suppliers
Result
- Successful go-live (September 2025) and stable, running processes
- Reduced maintenance requirements by replacing the in-house system; cloud solution with high release reliability
- More efficient workflows and improved usability through SSO and modern IT integration
- Higher data quality and transparency as the foundation for digitized logistics processes
Project Highlights
- Selection of BinMan® through a structured decision-making process
- Careful data migration with quality assurance
- Interfaces to ERP and supplier systems, as well as SSO integration
- Agile project management with sprints and close collaboration
You can learn more about this project in our news blog post!